Warranty Policy

Thank you for choosing our Cprotwallet, we attach great importance to the goods you buy and are committed to providing quality after-sales service. For this reason, we have specially launched a 2-year lifetime warranty policy, so that you can be more assured of our products.

 

OUR 2-YEAR LIFETIME WARRANTY COVERS:

  • Manufacturing defects
  • Failures or breakages that render a part or all of your product to become non-functional

 

OUR 2-YEAR LIFETIME WARRANTY DOES NOT COVER:

  • Cosmetic blemishes, scratches, stains, or wear & tear
  • Failures or breakages due to misuse, neglect, or intentional damage
  • Lost or stolen items
  • Unauthorized modifications or repairs

 

Got something that is broken and needs repair or replacement? Please reach out to us via the Contact Us page with the following information:

  • Pictures of the damaged parts and/or wallet or accessory
  • Order number
  • First & last name
  • Full address (Street number/name, city, state, postal code)
  • Email

 

Note: Please note that in order to submit a warranty claim, your Cprot product must have been purchased through our website or from an authorized reseller. We reserve the right to reject any warranty claim if we have reason to suspect fraudulent activity, or if the product has been sourced from an unauthorized source such as Facebook Marketplace or eBay, etc.

If you have any further questions regarding the warranty on our products, please feel free to contact our friendly customer support team through Contact Us page.